Technical Bulletin
Important technical information from MCE. close window

Technical Bulletin

IMC-SI2 / IMC-S25 (Digital Drive) Recall

Safety Issue--Immediate Action Recommended

Date

May 30, 1996

Reference

134

Route to

Modernization Manager/Service Manager

From

MCE Technical Support Department

Equipment

IMC-AC and IMC-SCR (non-Performa) controllers with an SI2 or S25 digital drive containing an IMC-MB (motherboard) of date code 0303, 0305 and 0306. Purchasers of effected equipment will be contacted directly regarding recall of all units. All controllers affected were shipped between March and July of 2003.

Description

A manufacturing anomaly by an MCE subcontractor has resulted in insufficient solder within the connectors on the motherboard of the referenced units. The result is that the boards mounted to the motherboard (IMC-DAS, IMC-DIO and IMC-GPA) may fail to make solid connection, resulting in intermittent problems. These problems are numerous, but it is possible that the safety of the controller may be compromised.

Action

If your company had purchased any of the effected units, you will be contacted by MCE to coordinate the recall of said motherboard units. In order to retain any parameters already established, you may retain the existing IMC-DIO, IMC-DAS, and IMC-GPA boards. All motherboard units with the referenced date codes must be returned to MCE.

Instructions for replacing your current units with the new ones will be included with the new units when they arrive, along with instructions for returning the original units to MCE.

Help

Should you require additional technical assistance:

  • Telephone 916/463-9200
  • Touch "6" for Technical Support
  • Refer to the reference number above